Larkin at Exchange Tenant Handbook  
 

CityView Properties Management Company
MISSION STATEMENT

CityView Properties is committed to providing a level of service excellence that is unsurpassed by other management companies.  We strive to reach the highest standards of performance at all times, and are dedicated to maintaining that standard in our managed buildings.  Our personnel, from the on-site security guards to the senior partners of the ownership entitles, are dedicated to on-going performance management and professional development, and reflect a genuine sense of caring and consideration of our tenants in every phase of their work.

Annual tenant surveys and period quality control inspections ensure that we continually monitor our own performance, document our strengths, and identify areas where improvement is needed.  Our goal is efficient management through careful planning and budgeting, strict control of expenditures, and daily attention to our tenants’ needs.  Exterior and interior building conditions, physical plant conditions, organization of service areas and maintenance of records, performance of the janitorial contractor, and status of budgeted building improvements and renovations are constantly monitored.

Above all, we listen to our tenants and strive to fulfill their service needs.  Our goal is to maximize tenants’ business performance so they can easily take advantage of new opportunities.  We stand ready to serve, and regard improvement as an ongoing process towards greater excellence in serving our tenants.